call 1.888.BEAUTY1

pbcustomerservice@premiersalons.com

Monday through Friday:
8am – 7pm CST
Saturday:
10:30am - 7pm CST

Please note: Location hours of operation vary by market. Please click here for store locations.

PureBeauty® IN-STORE & SALON INFORMATION

PureBeauty® In-Store Merchandise Returns
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Appliances
No cash or credit card refunds will be given on appliances; with a receipt, exchanges will be honored for the price listed on the original receipt; without a receipt, exchanges will be honored for the current selling price of the appliance at the time of exchange.

With a Receipt and Within 30 Days
Purchases, excluding appliances, made with cash will be issued a cash refund.
Purchases, excluding appliances, made with a credit card will be refunded back to the original credit card.

Without a Receipt or After 30 Days:
No cash or credit card refunds will be given. Exchanges only.
The current selling price of the product being exchanged can be used toward another purchase on the day of the exchange only.

ALL GIFT CARDS ARE NON-REFUNDABLE.
WE DO NOT ACCEPT CHECKS.
ALL CLEARANCE SALES ARE FINAL.

If you are not given a receipt, or if you have any comments about our customer service, please call 1-800-926-7136.

Manufacturer restrictions do not allow us to discount: Frederic Fekkai, YSL Fragrances, Stella Care, Anastasia, REN, Murad, Bliss, Dermalogica, GHD, Borba, Phytologie, Jane Iredale, YSL, Debra Lippman.
PureBeauty® Gift Cards
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PureBeauty® gift cards may be used for retail and/or salon services at any PureBeauty® location. To check your gift card balance, please call Customer Service at 1.888.beauty1.


Salon Service Policy
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PureBeauty® delights in Customer Satisfaction. If you have had a service performed in one of our salons that did not meet your expectations, we want to know! We encourage you to call the Salon location requesting to speak to the manager. Please click here for store locations or call Customer Service with your concerns at 1.888.BEAUTY1.