call 1.888.BEAUTY1
pbcustomerservice@premiersalons.com
Monday through Friday:
8am – 5pm CST
Please note: Location hours of operation
vary by market. Please
click here for store locations.
PureBeauty® IN-STORE & SALON
INFORMATION
PureBeauty® In-Store Merchandise Returns
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All Clearance sales are final.
Return or exchange on retail products and appliances within 60 days of purchase and when accompanied by original sales receipt and original packaging.
Exchange ONLY after 60 days of purchase when accompanied by original sales receipt and original packaging.
Product must be at least 50% full at time of return.
Appliances must be in re-sellable condition.
Refunds will be given through the same method of purchase (cash, credit, debit etc.)
ALL GIFT CARDS ARE NON-REFUNDABLE.
WE DO NOT ACCEPT CHECKS.
ALL CLEARANCE SALES ARE FINAL.
If you are not given a receipt, or if you have any comments about our customer service, please call 1-800-926-7136.
Manufacturer restrictions do not allow us to discount: Frederic Fekkai, YSL Fragrances, Stella Care, Anastasia, REN, Murad, Bliss, Dermalogica, GHD, Borba, Phytologie, Jane Iredale, YSL, Debra Lippman.
PureBeauty® Gift Cards
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PureBeauty® gift cards may be used for retail and/or salon services
at any PureBeauty® location. To check your
gift card balance, please call Customer Service at 1.888.beauty1.
Salon Service Policy
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PureBeauty® delights in Customer Satisfaction. If you have had a
service performed in one of our salons that did not meet your expectations,
we want to know! We encourage you to call the Salon location requesting
to speak to the manager. Please
click here for store locations or call Customer Service with your
concerns at 1.888.BEAUTY1.
